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Support & Resources

Get help with Transfer Oracle โ€” API documentation, plugins, and account management

Common Questions

How do I get an API key?

Go to Your Account and click โ€œGet My Free API Keyโ€. You'll get 1,000 credits/month โ€” enough for ~5 full audits. No credit card required. Copy the key immediately โ€” it's shown only once.

How many credits does each API call cost?

A full structural audit (/v1/audit/transfer) costs ~200 credits. Real-time monitor checks (/v1/monitor/state) cost 1 credit each. Check your balance anytime with GET /v1/account/credits.

Which ML frameworks are supported?

Transfer Oracle is framework-agnostic โ€” it works with any model that produces feature vectors. We have community plugins for NVIDIA ModelOpt, NeMo, Triton, TensorRT, TAO, AMD Quark, AMD vLLM, and MLflow. See Plugins for install commands.

What does the audit certificate prove?

Every audit returns a signed certificate containing the diagnosis, coverage score, timestamp, and a hash of your input data. The HMAC signature is verifiable via POST /v1/audit/verify-certificate. This proves the audit result is authentic and untampered โ€” useful for compliance documentation.

How do I upgrade or cancel my subscription?

Visit Plugins & Pricing to upgrade. To manage your existing subscription, update payment methods, or cancel, use the Stripe billing portal linked in your subscription confirmation email. Your API key remains active until the end of the billing period.

Still Need Help?

Can't find what you're looking for? Check the API docs or contact us directly.

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